This is clearly stated in Hotspot Shield’s money-back guarantee policy. You can’t claim a refund with Hotspot Shield if you’re outside the 45-day money-back guarantee. How long does Hotspot Shield take to issue a refund? If you’re still looking for a VPN after you cancel Hotspot Shield, I suggest you check out this list of the best VPNs in 2022 for alternative options. You can ask for a refund over live chat or email - I personally found that live chat was much faster and easier. It only took 1 day for me to get my refund, although Hotspot Shield’s policy states that all refunds should be issued within 10 business days. You’ll be able to use your Hotspot Shield service until your subscription expires, but you can only obtain a refund if you cancel within the 45-day money-back guarantee period. Instead, it cancels your account auto-renewal so you’re not charged for further subscriptions. However, this doesn’t automatically grant you a refund. Simply sign in to your Hotspot Shield account to access your account dashboard and click “Cancel plan” in the “Account info” menu. You have to contact the store directly and see if you’re eligible for a refund as it depends on Apple’s own Terms and Conditions. Unfortunately, Hotspot Shield can’t process your refund if you signed up through the Apple App Store. However, you can only use my guide if you signed up through Hotspot Shield’s website or the Google Play Store. If you choose the email option, you should have a response and refund approval in less than 12 hours. I recommend using live chat as this makes the process quick and easy - it took less than 10 minutes to arrange my refund and I had my money back in a day. It’s easy as long as you’re within the 45-day money-back guarantee period. You can follow my step-by-step guide to getting a refund from Hotspot Shield. October 2022 Update! For a limited time only, save 81% with the 2-year plan + get an additional 2 months free! Hurry and check out the deal here! FAQs: Getting a Refund From Hotspot Shield How do I cancel and get my money back from Hotspot Shield? Best of all, I had the money back in my account in just 5 days. I contacted ExpressVPN’s 24/7 live chat and asked for a cancellation, which the agent arranged in less than 5 minutes. If you’re not entirely satisfied, you can get a no-questions-asked full refund. You can download ExpressVPN on your own device and test the service risk-free as it’s backed by a 30-day money-back guarantee. I’ve always received helpful responses to any questions, although I suggest using live chat as it’s the quickest way to get in touch with ExpressVPN. The customer support team is available 24/7 over live chat and email if you have any difficulties with the setup. If you have a device that doesn’t support VPN software (like Xbox or PlayStation), you can still use ExpressVPN by setting up the MediaStreamer feature - this lets you connect to private DNS servers in the US. ExpressVPN offers an easy-to-use native app for Windows, Mac, iOS, Android, Linux, Amazon Fire Stick and TV, smart TVs, and even routers. Each server is also equipped with TrustedServer technology, which ensures all servers run on RAM and are wiped of data with every scheduled.Ī single subscription lets you connect to the VPN on 5 devices at the same time. A kill switch ensures all internet traffic is automatically blocked when the VPN connection drops (like when you’re switching servers), so your real IP address is never exposed.
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